ORDERING, Shipping & Returns
Orders / Special Orders
All currency is in Canadian dollars. Please contact YYY for any special orders, including jewelry, teapots, dish sets and other inquiries. Special orders can take anywhere from 2 to 8 weeks depending on the project.
Shipping USA & Canada
Shipping within the USA and Canada is mailed by Canada Post with tracking in Canada and is FREE for JEWELRY ONLY. The objects are charged a prorated amount based on weight. For example, a cup would be $8 shipping, a vase would be $14, and a teapot would be $18. If you live in Montreal and would like to pick up your piece at our studio in the mile ex, Please choose "studio pickup" at checkout and you will be emailed to arrange a meet time.
Shipping international is done by Canada post with tracking and is FREE for JEWELRY. Objects are charged a prorated amount based on weight. For example, a cup would be $16 shipping, a vase would be $26, and a teapot would be $32.
YYY accepts returns on full priced jewelry and objects that are unworn/used and undamaged. The purchaser my pay for return shipping and will be refunded fully the price of the object if the return is undamaged. Please document your package if in the unlikely event it comes to you damaged.